Privacy Policy
Last Updated: January 2025
Introduction
Propvera ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using Propvera, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Submit a property assessment request
- Contact us through forms or email
- Register for an account or partner portal
- Subscribe to our newsletter or communications
This information may include: name, email address, phone number, property address, property details, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage, including:
- IP address and geolocation data
- Browser type and version
- Pages visited and time spent on pages
- Referring website
- Device information (type, operating system)
How We Use Your Information
We use the information we collect to:
- Provide property assessments and selling option comparisons
- Connect you with vetted partners (agents, investors, wholesalers)
- Respond to your inquiries and provide customer support
- Send you updates, newsletters, and marketing communications (with your consent)
- Improve our website, services, and user experience
- Analyze trends and usage patterns
- Prevent fraud and ensure platform security
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
With Partner Professionals
When you request a property assessment or express interest in specific selling options, we share relevant property and contact information with vetted partners (real estate agents, investors, wholesalers) who can provide quotes and services. This sharing only occurs with your explicit consent.
With Service Providers
We work with third-party service providers who help us operate our platform (hosting, analytics, email services, payment processing). These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect it.
For Legal Reasons
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings, but disabling cookies may limit some website functionality.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Request your data in a portable format
To exercise these rights, contact us at privacy@propvera.net.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: